If you need to strengthen your decisions with the best insights, the simplest yet the most comprehensive feedback platform Feedgage is here to help you. You can easily analyze what customers like or dislike about your products, discover what’s trending and arrange your collections based on feedback analysis.
Feedgage collects brand, product and score feedback from customers from all e-commerce sites. Feedgage lets you gain useful insights about your business/poducts, competitors and the industry. All the collected feedback are instantly notified to the relevant customer experience team to follow by assigning priority customer insights among the groups.
Depending on the number of feedback and reviews, analyzing open texts can become overwhelming. Feedgage's ready to use project templates and customizable widgets present the information in real-time, enabling you to analyze your customer's insights to better understand their likes or dislikes by both topic and sentiment analyzes.
You can easily find what makes competitors successful and build a customer-oriented business model. Analyzing the feedback as soon as it drops the platform can change everything in the competition. It gives you the opportunity to identify key topics that will boost your sales, improve customer satisfaction and reduce customer churn with root-cause analysis.
Increase your NPS with the most powerful customer feedback analytics platform.